Privacy Policy

1. Data controller

YOUNIFY Clinic, 2nd Floor, Room 214, United Center, 323 Silom Road, Bang Rak, Bangkok 10500 · Tel 081-556-9696 · info@younifyclinic.com

2. Data we collect

Information you provide when you enquire or book, such as your name, phone number, email, LINE/chat handle, and any symptoms or health needs you choose to share.

Technical and usage data such as IP address, device/browser type, and pages viewed, collected via cookies and analytics tools.

3. How we use your data

To respond to enquiries, arrange appointments, and provide medical services.

To improve our website and service quality.

For communications and marketing where you have given consent.

4. Legal bases

We process data on the bases of consent, performance of a contract, legitimate interests, and legal obligations. Health data (sensitive data) is processed only with explicit consent or where the law permits.

5. Cookies & analytics

We use cookies and third-party services such as Google Analytics, Google Ads, Meta, and LINE to measure and improve our communications. You can set your browser to refuse cookies.

6. Disclosure

We may share data with service providers acting on our behalf or where required by law. We do not sell your personal data.

7. Retention & security

We keep data only as long as necessary for the stated purposes and as required by law, and apply appropriate measures to protect against unauthorised access.

8. Your rights under the PDPA

You have the right to access, rectify, erase, restrict, and object to processing, to data portability, and to withdraw consent, as well as the right to lodge a complaint with the Personal Data Protection Committee. To exercise these rights, contact info@younifyclinic.com.

9. Changes to this policy

We may update this policy from time to time and will note the last-updated date on this page.